Clients
Click  to see project details.
Actuate, Inc.
| Keywords |
analytics, eLearning, Captivate |
| Audience |
data analyst |
| Service |
- Developed series of eLearning modules for Business Report Studio.
- Based on full-day, instructor-led training course.
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Apple
| Keywords |
database, ODBC |
| Audience |
database administrator |
| Service |
- Wrote original content for, and updated, the ODBC for Macintosh Developer's Guide.
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Apteligent (VMware)
| Keywords |
static sites, analytics, mobile, Sphinx, iOS, Android |
| Audience |
data analyst, technical support |
| Service |
- Migrated entire customer documentation set to RST format and the Sphinx documentation build environment to enable crowdsourcing content with markdown.
- Updated documentation for mobile app analytics.
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Ask.com
| Keywords |
search, recommendations, analytics, online shopping, template |
| Audience |
developer, web developer |
| Service |
- Wrote Developer's Guide and created FrameMaker templates for JeevesOne 1.0.
- Created comprehensive documentation set and Web-based online help for Jeeves Purchase Advisor 1.0.
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Autodesk
| Keywords |
geolocation, template, web services, Java |
| Audience |
developer, administrator, deployer, network administrator |
| Service |
- Wrote Developer Guide for Buzzsaw Server Edition 5.0.
- Wrote documentation update for LocationLogic 2.1, an infrastructure product for location-based services.
- Updated and expanded LocationLogic 3 Developer's Installation Guide, Administrator Guide, and Deployment Guide. Updated Java API Training course materials and training environment for LocationLogic 4.
- Extensively customized the department's WebWorks template.
- Wrote the AutoCAD Network Administrator's Guide version 1.0.
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Bank of America
| Keywords |
finance, accounting, reporting |
| Audience |
financial analyst, accountant, data analyst, auditor |
| Service |
Developed division-wide, PC-based cost accounting system that aggregated and correlated downloaded mainframe financial data. |
BEA Systems (Oracle)
| Keywords |
messaging, infrastructure, Java |
| Audience |
developer, installer, administrator, integrator |
| Service |
- Wrote Introducing Trading Partner Integration, Introducing WebLogic Adapters for WebLogic Integration, and WebLogic Workshop documentation for BEA WebLogic Integration 8.1.
- Edited B2B tutorial and adapter documentation (SAP, MQSeries, and RDBMS adapters) for BEA WebLogic Integration 8.1.
- Wrote Product Overview, Administration Guide, Deploying Liquid Data, and Invoking Queries Programmatically for BEA Liquid Data for WebLogic 1.0.
- Wrote Designing WebLogic Integration Solutions and Deploying WebLogic Integration Solutions for WebLogic Integration 2.1.
- Wrote Developer Guide and Javadoc for BEA WebLogic Collaborate 1.0.
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Borland (Microfocus)
| Keywords |
database, reporting, SQL |
| Audience |
developer, database administrator |
| Service |
- Wrote main chapters for dBASE for Windows User's Guide 1.0.
- Built online help module that cross-referenced features for users familiar with earlier dBASE versions.
- Wrote the Network Administrator's Guide and Upgrade Guide for Paradox 3.0, Paradox SQL Link User's Guide 1.0, and portions of the Paradox Engine Guide 1.0.
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ClearStory Data
| Keywords |
big data, analytics, reporting |
| Audience |
data analysts |
| Service |
- Developed tutorials and user documentation for visual business analytics product.
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Compuware
| Keywords |
analytics, network administration |
| Audience |
network administrator |
| Service |
- Created all user documentation for the CoroNet Management System 1.0, a suite of network remote monitoring (RMON) and graphical analysis tools for LANs and WANs.
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Couchbase
| Keywords |
big data, database, memcached |
| Audience |
database administrator |
| Service |
- Created initial product documentation set for memcached and membase (“no SQL” database) products, including Getting Started, Overview, and Administration Guide.
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Del Monte
| Keywords |
database, adopter |
| Audience |
end users (plant personnel), quality control specialists |
| Service |
- Managed development projects for distribution, operations and quality control applications.
- Provided systems analysis, design, programming, and implementation support.
- Created project, technical, user, and training documentation.
- Developed custom multi-user applications.
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Genentech
| Keywords |
elearning, instructor-led training, master data management, product data management, compliance |
| Audience |
data steward, study builder, data manager, clinical data manager, clinical operations partner |
| Service |
- Developed eLearning training for Standard Operating Procedures (SOPs).
- Consulted on Product Data Management (PDM), Master Data Management (MDM), and data governance initiatives for GMP compliance and Oliver Wight Class A recertification in supply chain operations.
- Developed instructor-led training courses for study builders and clinical data managers who use Medidata electronic data capture (EDC) software for clinical trials.
- Developed procurement eLearning module.
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Informatica
| Keywords |
ETL, data integration, analytics |
| Audience |
developer, integrator, data administrator, data analyst, data steward |
| Service |
- Wrote and updated the Siperian Hub Overview, Administrator’s Guide, Data Steward Guide, Metadata Manager Guide, and Implementer’s Guide for several product releases (1300+ pages).
- Developed and maintained FrameMaker and WebWorks Publisher templates.
- Developed Template Guide and Style Guide to standardize team processes, tools, and best practices.
- Created and delivered in-depth presentations on various technical topics to project team.
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Jasper (Cisco)
| Keywords |
mobile, infrastructure |
| Audience |
administrator |
| Service |
- Developed product documentation for administrators of cellular plans and mobile devices.
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memSQL
| Keywords |
big data, database, Sphinx |
| Audience |
database administrators |
| Service |
- Developed content and streamlined documentation for real-time, highly scalable database.
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McAfee
| Keywords |
anti-virus, security |
| Audience |
end users, network administrators |
| Service |
- Completely revised the VirusScan User's Guide 2.0 for the first release of VirusScan for Windows.
- Created Windows and DOS online help systems.
- Wrote Using NetShield 2.0.
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Mozilla
| Keywords |
mobile, platform |
| Audience |
CTOs, architects, technology reviewers |
| Service |
- Developed technical white papers and presentations for mobile computing platform product.
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Netscape
| Keywords |
developer, Java, C++, |
| Audience |
developer, deployer, system integrator, administrator, CTO |
| Service |
- Wrote the Intranet Deployment Guide for the Netscape SuiteSpot product line.
- Created extensive API and programmer documentation for the Netscape Application Server (formerly the KIVA Enterprise Server SDK 1.0), a Java/C++ class library.
- Created technical white paper on multi-tier, web-based application server technology.
- Wrote the Netscape Application Server for R/3 Developer’s Guide 1.0 and Installation Guide.
- Wrote the Installation Guide and revised the Programmer’s Guide (Java / C++) for the Netscape Extensions, which provide the web-enabling Universal Call Interface (UCI) API for creating applications that interact with back-end BEA TUXEDO, IBM MQSeries and CICS/IMS systems and run on the Netscape Application Server.
- Wrote user and reference documentation for Netscape Application Server 4.0 for International Applications 1.0, which enables Java/C++ programmers to design and build international applications that run under the Netscape Application Server.
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Ooyala
| Keywords |
video, mobile, iOS, Android, content management, REST API, Java, JavaScript |
| Audience |
developer, administrator, content manager, integrator |
| Service |
- Created developer, administrator, and end user documentation for all phases of Ooyala’s video-on-demand enterprise platform (ingest, transcoding, management, curation, playback, and analytics).
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Oracle
| Keywords |
database, SQL |
| Audience |
developer, installer, database administrator |
| Service |
- Created and updated installation, developer, and user documentation for Oracle for Stratus VOS platform.
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Pacific Bell (AT&T)
| Keywords |
adopter, collaborate |
| Audience |
business user, database administrator |
| Service |
- Developed context-sensitive WinHelp systems, cue cards, and HTML pages for enterprise-wide, client/server applications developed in Visual Basic, HTML, and Delrina Forms.
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Pacific Gas & Electric
| Keywords |
adopter, collaborate, wide area network, database, SQL |
| Audience |
business user, emergency operations center, developer, database, administrator |
| Service |
- Wrote training materials, management white papers, application development standards, online documentation, and newsletter articles for various groupware products, including Lotus Notes, email, and calendaring.
- Edited and wrote portions of the Database Server Recommendations, Microsoft/Sybase SQL Server Cookbook, and Application Development Guidelines.
- Delivered instructor-led training classes for groupware products in the Banyan VINES environment.
- Created publications style guide.
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Safeway Stores
| Keywords |
adopter |
| Audience |
finance, database |
| Service |
- Developed PC-based financial applications for construction management and facilities maintenance.
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salesforce.com
| Keywords |
web services, SOAP |
| Audience |
developer, integrator engineering (internal), quality assurance (internal) |
| Service |
- Wrote the sforce Web Services API Developer’s Guide for versions 2.0 – 5.0.
- Wrote the sforce Office Toolkit Developer’s Guide for version 3.0.
- Redesigned and edited internal wikis (Google Sites) for engineering and QA teams.
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Sony Computer Entertainment
| Keywords |
OpenGLES |
| Audience |
developer |
| Service |
- Developed core API documentation (OpenGLES) for the PlayStation platform.
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Sun Microsystems (Oracle)
| Keywords |
security, virtualization, reference architecture, database |
| Audience |
CTO, developer, integrator, security, technology evaluator, architect, solution provider |
| Service |
- Created and edited numerous reference architecture documents, Sun BluePrints, white papers, and sales collateral, including deploying Oracle 10g Real Application Clusters (RAC).
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Vendavo
| Keywords |
analytics, ETL, online analytical processing (OLAP), multi-dimensional dataset |
| Audience |
developer, system administrator, data analyst |
| Service |
- Created developer-level online help (RoboHelp) for a sophisticated whole price management solution.
- Designed and wrote comprehensive product documentation set (including installation, release notes, and implementation documentation for UI, data model, workflow, adapter, and profit analysis) for developers and system administrators.
- Developed classroom training materials.
- Assisted with outsourcing of technical documentation to vendor in India.
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VMware
| Keywords |
open source, container, cloud, virtualization, network, REST API |
| Audience |
developer, deployer, network administrator, integrator |
| Service |
- Creating developer (including REST APIs), setup, and administrator documentation for cloud container management and network virtualization.
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Products include VMware Pivotal Container Service 1.0, Photon OS 2.0, Distributed Network Encryption (NSX-T), and security partner SDK integration (NSX for vSphere).
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© 2018 by Ivory Development Group, Inc. All rights reserved.
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